Privacy Policy

Introduction

This Privacy Policy describes how Complete the Look ("we," "our," or "us") collects, uses, and protects information when you use our Shopify app. We are committed to protecting your privacy and ensuring transparency about our data practices.

By using Complete the Look, you agree to the collection and use of information in accordance with this policy. This policy applies to all users of the app, including merchants and their customers.

Information We Collect

Information from Merchants

When you install and use Complete the Look, we collect the following information:

• Store information (store name, domain, and basic settings)
• Product data (product names, descriptions, images, and metadata necessary for recommendations)
• App configuration settings and preferences
• Usage analytics to improve app performance

Information from Customers

When customers interact with your store through Complete the Look, we may collect:

• Product viewing behavior (which products are viewed together)
• Cart and checkout data (to provide relevant recommendations)
• Anonymous usage statistics

We do not collect personally identifiable information (PII) from your customers unless explicitly required for app functionality and with proper consent.

How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain the Complete the Look service
• To generate product recommendations and improve recommendation accuracy
• To analyze app usage and performance
• To provide customer support and respond to inquiries
• To send important updates about the app (with your consent)
• To detect, prevent, and address technical issues

Data Storage and Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit using SSL/TLS protocols
• Secure storage of data on servers with restricted access
• Regular security assessments and updates
• Compliance with Shopify's security requirements and best practices

Your data is stored on secure servers and is retained only for as long as necessary to provide our services or as required by law.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Shopify, as required for app functionality and in accordance with Shopify's API Terms
• With service providers who assist us in operating the app (under strict confidentiality agreements)
• When required by law or to protect our rights and safety
• In connection with a business transfer (merger, acquisition, etc.) with prior notice

Your Rights and Choices

You have the following rights regarding your data:

• Access: You can request access to the personal data we hold about you
• Correction: You can request correction of inaccurate or incomplete data
• Deletion: You can request deletion of your data, subject to legal obligations
• Data Portability: You can request a copy of your data in a portable format
• Uninstall: You can uninstall the app at any time, which will stop data collection

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Tracking Technologies

Complete the Look may use cookies and similar tracking technologies to enhance functionality and analyze usage. These technologies help us:

• Remember your app preferences and settings
• Track product interactions for recommendation purposes
• Analyze app performance and usage patterns

You can control cookie preferences through your browser settings, though this may affect app functionality.

Children's Privacy

Complete the Look is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last updated" date at the top of this policy
• Sending a notification through the app (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Compliance with Shopify Requirements

Complete the Look complies with Shopify's App Store requirements and API Terms, including:

• Only accessing data necessary for app functionality
• Obtaining proper consent before accessing sensitive data
• Providing clear information about data collection and use
• Implementing appropriate security measures
• Respecting merchant and customer privacy rights

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Governing Law

This Privacy Policy is governed by and construed in accordance with applicable data protection laws. Any disputes arising from this policy will be resolved in accordance with the laws of the jurisdiction in which FitDaddy.life operates.